FAQ - Webtext
1. Do I have to register?
1. What happens if I forget my password?
3. How many messages can I send?
4. What if I use all 30 of my messages?
5. If I send the same message to 5 different recipients, will they each know that the other has received it?
No – the recipient does not see a mailing list, so will see the message simply as coming from your number to them. If they respond, the reply goes directly to your phone and no one else is copied.
The first time you use the service, you must register. After that, you simply log on using your Digicel mobile phone number and assigned password and you can send messages. You can change your password at any stage and as often as you wish. Simply log-oand click on the option to change password.
To protect your privacy, your password is stored in a secure database that customer care staff do not have access to. If you forget your password, go to the log-on page, enter your Digicel number into the field provided and we’ll send you your message via text message.
Users can send up to 30 messages per month and send up to 5 messages at one time.
When you use all 30 messages then you must wait until your message quota is renewed – the date of renewal is indicated on the website when you log in. To send more messages simply send them as per usual from your phone.
No – the recipient does not see a mailing list, so will see the message simply as coming from your number to them. If they respond, the reply goes directly to your phone and no one else is copied.
